The shops, clinics, workshops and firms that have been serving customers for thirty years deserve better than a site from 2012 and a Tuesday lost to paperwork. We rebuild the website, fit the automations, lock the data down and take the IT off your hands.
Every account is created in your business's name, on plans you can cancel. Nothing is resold to you with a markup on it.
This is the change, written in the way an owner would describe it rather than the way a proposal would.
Customers pinch and zoom to find your phone number
One thumb, one tap, the call starts
The same six questions, answered by hand, every day
Answered on the site at 11pm, correctly, in your words
A quote written after hours because the day was full
Drafted from the call notes, waiting for you to check it
Customer records pasted into a free chatbot
Zero retention tooling, in writing, nothing used for training
Nobody is sure who has the domain login
Every account in the business name, in one document
Backups that nobody has ever tried to restore
Offsite, immutable, and restored on a test schedule
The audit tells you which of these actually apply to your business, and which ones you can safely ignore.
Find out which apply to youMost established businesses do not need a digital transformation programme. They need a site that works on a phone, tools that save real hours, data that stays where it should, and someone to call when things break.
Your site rebuilt to look current, load fast and actually bring in enquiries, without losing the customers who already know you.
Website redesign in detail
No hype, no science projects. We automate the jobs that quietly eat your week, wire them into the tools you already use, then train your team on them.
AI tools and automations in detail
Your customer records, your pricing, your case files. We make sure none of it leaks into a public AI model, and that what you hold is defended properly.
Privacy and security in detail
The unglamorous part: email that works, backups that run, and someone to call when the printer, POS or laptop gives up.
Everyday IT support in detail
Tick whatever eats your week. We will show you roughly what it costs you a year, then take it off your plate and wire the replacement into the tools you already use.
Typical hours for a small team doing these by hand. Yours will differ, which is exactly what the free audit measures.
We only fit the ones where we can point at the hours they give back. If we cannot, we will not sell it to you.
Web forms, email and WhatsApp land in one place, summarised, tagged and routed to whoever should answer.
Drafted from the call notes or the email thread, in your format, ready for you to check and send.
A polite sequence that chases the quote and shuts itself off the moment the customer replies.
Confirmations, reminders and no show chasers, so your morning is not spent on the phone.
Asked for at the right moment after a job, and replies drafted for the ones that come in.
Supplier invoices, delivery notes and purchase orders read and dropped into your sheet or accounts package.
One email: what came in last week, what is outstanding, what actually needs you today.
Watches your own sales data and tells you what is about to run out, before a customer finds out first.
The fastest way to modernise a business badly is to paste customer records into a free chatbot. We do the opposite. Everything we fit is configured so your files, your pricing and your customers stay yours, provably, and so what you already run is not sitting open to the next automated scan.
Every AI tool we fit is configured on a no training basis, in writing and in settings, before a single customer record touches it. Where a vendor will not commit to that, we do not use the vendor.
If your business cannot send data out at all, it does not have to. We deploy open models and the tooling around them into your private cloud, your own server rack, or a region locked tenancy, and it works the same way.
Compliance is not one global checkbox. We work to whichever regime governs your customers, and hand you the records that prove it: consent trails, retention schedules, breach notification steps.
Most small business breaches are not clever. They are an unpatched plugin, a shared password, an open storage bucket. We audit what you are running today and give you a fix list ranked by what would actually hurt.
We assume something will eventually get through, and build so that it does not matter. Multi factor everywhere, least privilege by default, isolated backups, and alerts that reach a human.
You get the paperwork that makes an insurer, a client procurement team or a regulator comfortable. No security theatre and no claims we cannot evidence.
Most of the work happens over calls and screen shares, so where you are matters far less than it used to. These are the cities we cover today.
Not on the map? Not a problem. Remote support covers the majority of what we do, and we will tell you upfront if something needs someone standing in the room.
Get a free auditYou always know what happens next, what it costs, and who to ask. If a step is not worth doing for your business, we skip it and take it off the quote.
We look at your current site, your tools, your data handling and how work actually flows through your business. You get a short written report, yours to keep, whether or not you hire us.
One page, one number, no hourly billing surprises. We tell you what we would do first, what can wait, and what you honestly do not need.
We build alongside your current setup and switch over in one go. Your existing site stays live until the new one is ready.
We sit with your team until they are comfortable, then stay reachable. No handover PDF and a wave goodbye.
We keep overheads low, reuse what we have built before and automate our own delivery, so a proper rebuild costs a fraction of what an agency quotes.
If we cannot explain it to you in a sentence, we should not be selling it to you.
Domain, hosting, code, accounts and data, all in your name from day one. Leaving us should always be easy.
The same contact from the first call onward. No account manager relay race.
The website, the automations, the security work and the day to day IT, for less than most firms quote for the website alone. That is not a discount and it is not a smaller version of the job. Here is where the cost actually goes missing.
We reuse the components, integrations and automations we have already built and tested. You pay to have them fitted to your business, not invented again.
No account managers, no client services layer, no city centre office to pay for. You talk to the person doing the work.
The same automation we fit for you runs our own build and testing, so a rebuild takes days where an agency quotes months.
Hosting, domains and AI subscriptions are bought in your name at list price. We do not resell them to you, so nothing is padded.
The one thing we will not do is quote a number before we have looked. The audit is free, the report is yours either way, and the quote that follows it is fixed.
No hourly rates and no packages you have to guess at. Pick the shape that sounds like your business. After the free audit you get one fixed number for the whole job, and if your project is smaller than the tier, so is the quote.
A tired site made current. Best for shops, clinics and trades.
The full catch up: a new site, the AI tools that save your team hours, and your data locked down properly.
We stay on as your tech department. Cancel any time, no lock in contracts.
Hosting and domain costs are billed to you directly by the provider, in your own name. We do not add a margin to them.
Send us the address. We will tell you in plain English what is holding it back, and whether it is worth spending anything at all.
If yours is not here, ask it on the call. We would rather answer an awkward question than win the work by dodging it.
Usually starting over is cheaper. Old sites are built on plugins and themes that no longer get security updates, and patching them costs more over a year than a clean rebuild. We will tell you honestly which one your site needs in the free audit. Sometimes the answer really is to leave it and fix your Google listing instead.
Not with us. Every AI tool we fit runs on zero retention business tiers with written no training terms, never on consumer chat accounts. We also strip identifying details before anything leaves your systems, so what does go out cannot be tied back to a customer. If a vendor will not put that in writing, we do not use that vendor.
Yes. We deploy open weight models and the tooling around them into your own private cloud, a region locked tenancy or a server in your building, so nothing crosses a border. It costs a little more to run and it works the same way for your team.
Four reasons, and none of them is cutting corners on your build. We reuse components and automations we have already built and tested rather than inventing them again. There is no account management layer or office to pay for. We use the same AI automation we sell you to do our own build and testing, so the work takes days rather than months. And we do not resell you hosting, domains or subscriptions with a margin on top. You get the same output with a lot less overhead attached to it.
The repetitive parts. Enquiries from your website, email and WhatsApp triaged into one place. Quotes and invoices drafted from the call notes. Follow ups that chase a quote and stop the second someone replies. Booking confirmations, reminders and no show chasers. Review requests after a job. Supplier paperwork read and filed. We only fit the ones where we can point at the hours they give you back.
A Refresh is typically two to three weeks from the day we get your content. A full Modernise project runs four to six weeks. Your current site stays live the whole time and we switch over on a day that suits you.
Concrete things: an assistant on your website that answers the twenty questions customers keep asking, drafts of quotes and follow up emails, summaries of phone and WhatsApp enquiries, and replies to reviews. We only fit tools where we can point at the hours they save. If AI does not help your business, we will say so.
That is the audit. We scan your site, servers, domains and accounts, review the plugins and dependencies you are running, and check whether your credentials have turned up in a known breach. You get a ranked list in plain English of what would actually hurt, and we fix the top of it.
No, it is who we build for. Everything comes with training in plain language, and we set things up so day to day changes take a couple of clicks. If you would rather not touch it at all, the Partner plan means you just email us.
You own it. The domain, hosting account, code, data and every tool we set up are registered in your name from day one. If you ever leave, you keep everything and we hand over the logins the same week.
Yes. Most of the work happens over calls and email, and remote support covers the majority of IT issues. For on site work like POS terminals or network setup, ask us and we will tell you upfront whether we can cover you.
Tell us what you run and what is annoying you. We will look at your site and your setup and send back a short written report.
